Questions & Considerations Guide For Homeowners

Your guide to selecting the right service provider for you

How Long have you been in the roofing business?

It is important to go with a trusted contractor. 80% of roofing businesses go out of business within the first two years. This by no means implies that newer companies are not set up for the job, however it does mean that you should make sure that you are going with a company that is capable of meeting your needs.

Are you licensed and insured?

Not all states require a company to be licensed and insured (most do). Hiring a roofing company that is licensed and insured is highly recommended for quality and financial protection.

Do you have references or customer reviews?

This is essential to build trust and credibility. We also recommend that you leave the service provider a positive review if they do a good job!

Are you certified by any roofing manufacturers?

GAF, Owen’s Corning, CertinTeed, Tamko, Malarkey Roofing Products are just a few of the reputable roofing product manufacturers. It is not essential, but it is worth asking the service provider if they are certified by any of these roofing manufacturers

Do you subcontract any work, or is your team in-house?

When a roofing contractor works with an in-house installation team it ensures uniform workmanship that lives up to the company standards, as well a familiarity/relationship between the contractors and local permitting teams.

What type of roofing materials do you recommend and why?

We recommend you take the time to consider the roofer's recommendations. There are multiple reasons to go with a recommended product (even if it drives up the price.)

  • Durability: The best quality materials last longer which can reduce your replacement costs over time.

  • Better Warranty: Premium roofing products can offer a longer and more comprehensive warranty.

  • Home value increase: More premium products can aesthetically increase the “curb appeal” and enhance the resale value.

Do you offer a warranty on materials and labor? Is the warranty covered by the manufacturer as well?

We highly recommend you understand what the difference is between the warranty offered from the company and the warranty offered by the manufacturer. Some manufacturers of roofing products do not offer a warranty, so check with the company regarding what materials they are using and if they offer a warranty or not.

What is your process for removing and disposing of the old roof?

The removal and disposing of the existing roof is an essential part of the project. It is up to the roofing contractor to ensure that this is done in a tactful, cost effective, and clean manor.

What is the total cost of the project?

While total costs may vary, your roof is an integral investment for your home. It is important you go with a contractor that will provide you with the best service.

What payment options do you accept?

Like buying a car, it is important to remember you get what you pay for. When talking to multiple contractors, you should consider how much extra you will be paying for premium products, as well as which offers the best financing for you.

Who will be my main point of contact during the project?

Replacing a roof might take multiple days. You should receive your point of contacts information before the beginning of the project to ensure an open line of communication

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