PRIVACY POLICY
Last updated January 10, 2026
This Privacy Policy for Nest Builder LLC (" we ," " us ," or " our "), describes how and why we might access, collect, store, use, and/or share (" process ") your personal information when you use our services (" Services "), including when you:
Visit our website at https://nestbuilder.co , or any website of ours that links to this Privacy Policy
Use our marketing services for home project services, including a platform to inform homeowners about home service products and estimated costs, collect contact information, and distribute such information to third-party service providers and contractors at your request.
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services. If you still have any questions or concerns, please contact us at privacy@nestbuilder.co .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us .
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information .
In what situations and with which parties do we share personal information? We may share personal information in limited circumstances and to certain categories of third parties, including service providers, contractors, and business partners, in order to operate our Services, respond to your requests, connect you with home service professionals, comply with legal obligations, and support analytics and marketing activities as permitted by law. Learn more about when and with whom we share your personal information .
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe .
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights .
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Policy in full .
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- WHAT ARE YOUR PRIVACY RIGHTS?
- DO NOT SELL OR SHARE MY PERSONAL INFORMATION
- TELEPHONE AND MESSAGING COMMUNICATIONS
- DO WE MAKE UPDATES TO THIS POLICY?
- ADDITIONAL INFORMATION
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information that you directly provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following, depending on how you interact with the Services:
Identifiers, such as name, email address, phone number, and mailing address;
Location information, such as zip code;
Project-related information, such as homeowner status and project type; and
Contact and authentication information.
We collect this information to operate the Services, connect users with home service providers, respond to inquiries, and comply with applicable legal requirements.
Information Automatically Collected
Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics are collected automatically when you visit or interact with our Services.
We automatically collect certain technical and usage information when you visit, use, or navigate the Services. This information does not directly identify you (such as by name or contact information) but may include device and usage information, such as your IP address, browser type and device characteristics, operating system, language preferences, referring URLs, general location information (for example, city, state, or ZIP code derived from your IP address), information about how and when you interact with our Services, and similar technical information. This information is used to maintain the security and operation of our Services, analyze usage trends, improve functionality, and for internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar tracking technologies, subject to your browser and privacy preferences.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy , including the Limited Use requirements .
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and operate our Services, connect you with home service professionals, communicate with you, maintain security and prevent fraud, and to comply with applicable law. When required, we may also process your information for other purposes with your consent.
We process your Personal Information for a variety of reasons depending on how you interact with our Services, including:
To deliver and facilitate delivery of our Services. We may process your information to respond to your requests and facilitate connections with relevant home service professionals and contractors.
To Send You Marketing and Promotional Communications. We may process the personal information you send to us for our marketing purposes, where permitted by applicable law and subject to your communication preferences. You can opt out of our marketing emails at any time. For more information, see " WHAT ARE YOUR PRIVACY RIGHTS? " below.
To Deliver Targeted Advertising and Marketing Communications to You (where permitted by applicable law and subject to your privacy and marketing preferences).
We may process your information to develop and display personalized content and advertising tailored to your interests, general location and service interests, including through cookies and similar tracking technologies.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information in specific situations described in this section and with certain categories of third parties, as described below.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (" third parties ") who perform services for us or on our behalf and require access to such information to do that work.
The third parties we may share personal information with are as follows:
We operate as a Marketing and Lead-Generation Company. We collect industry-specific contact and project information and deliver that information to third-party service providers and contractors in order to facilitate responses to user requests.
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Mapping or Location-Based Services. We may share limited information, such as general location data derived from your IP address, with mapping or location-based service providers to support functionality such as service availability or matching you with local service professionals. We do not intentionally collect or share precise real-time geolocation data (such as GPS-level location).
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions or to facilitate responses to your requests, subject to applicable law.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies as described in our Cookie Policy.
We and our service providers may use cookies and similar tracking technologies to support the operation of our Services, perform analytics, and support advertising activities, subject to applicable law and your privacy preferences.
For detailed information about the types of cookies and tracking technologies we use, the purposes for which they are used, and how you can manage or disable certain cookies, please review our Cookie Policy.
Google Analytics
We may use Google Analytics or similar analytics services to help us understand how users interact with our Services and to improve their performance and functionality. You may learn more about Google Analytics and your options for opting out of interest-based Google ads at https://adsettings.google.com or by downloading the Google Analytics Opt-out Browser Add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page .
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
We will only keep your personal information for as long as it is reasonably necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, regulatory, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical security measures designed to protect against unauthorized access, use, or disclosure.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we do not guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures or gain unauthorized access to your information. Accordingly, while we strive to use commercially reasonable means to protect your Personal Information, you acknowledge and understand that transmission of information over the internet involves inherent risks.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. Our Services are intended for use by individuals who are at least 18 years old. If we learn that we have collected personal information from an individual under the age of 18, we will take reasonable measures to promptly delete such data from our records. If you believe that we may have collected Personal Information from an individual under the age of 18, please contact us at privacy@nestbuilder.co .
8. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not support the Do Not Track ("DNT") browser setting. DNT is a preference you can set in your browser's settings to let the websites you visit know that you do not want the websites collecting your Personal Information. There is no uniform standard for recognizing or responding to DNT signals, and we do not respond to them. We do, however, honor Global Privacy Control signals as required by applicable law.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residence, you may have certain rights regarding your Personal Information under applicable U.S. state privacy laws, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), and similar state privacy statutes. These rights are subject to verification and may be limited or denied where permitted by law.
Your privacy rights may include:
Right to Access/Know
You may request information about whether we process your Personal Information and request access to the Personal Information we have collected about you, including the categories of Personal Information collected, the categories of sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it has been disclosed.
Right to Information Portability
You may request a copy of your Personal Information in a portable and, to the extent technically feasible, readily usable format.
Right to Correct
You may request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purpose for which it is processed.
Right to Delete
You may request that we delete Personal Information we have collected about you, subject to certain exceptions permitted by law.
Right to Opt Out of Sale or Sharing
You may have the right to opt out of the sale or sharing of your Personal Information, as those terms are defined under applicable U.S. state privacy laws. We may disclose Personal Information to service providers and independent contractors, including home service providers, in order to facilitate responses to your requests. You may exercise applicable opt-out rights by using the "Do Not Sell or Share My Personal Information" link on our website or by contacting us as described below.
Right to Opt Out of Targeted Advertising or Profiling
Where applicable, you may have the right to opt out of targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects, as defined under applicable law.
Right to Limit Use of Sensitive Personal Information
Where required by law, you may request that we limit the use and disclosure of sensitive personal information to purposes reasonably necessary to provide our Services.
Right to Withdraw Consent
Where our processing of your Personal Information is based on your consent, you may withdraw that consent at any time.
Right to Non-Discrimination
You have the right to receive non-discriminatory treatment for exercising any of your privacy rights.
You may make these requests and any other inquiries about this Privacy Policy by emailing privacy@nestbuilder.co or calling us at +1 (307) 416 0051. Any such requests are subject to the protection of other individuals' rights, identity verification, and applicable law.
California Resident Privacy Notice
If you are a California resident, in addition to the rights set forth above, you have certain rights under the CCPA, as amended by the CPRA, to request us to explain how we collect, use, and share your personal information, and the rights and choices we offer California residents regarding our handling of your personal information.
California residents may exercise their privacy rights, including the right to opt out of the sale or sharing of personal information, by using the "Do Not Sell or Share My Personal Information" link on our website or by contacting us at privacy@nestbuilder.co .
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| L. Sensitive personal Information | NO |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
Category A - six (6) months
Sources of Personal Information
Learn more about the sources of personal information we collect in " WHAT INFORMATION DO WE COLLECT? "
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, " HOW DO WE PROCESS YOUR INFORMATION? "
We collect and share your personal information through:
Targeting cookies/Marketing cookies
Social media cookies
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, " WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? "
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under " WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? "
We have sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:
Category A. Identifiers
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we have shared with third parties for direct marketing purposes. If applicable, this information would include the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS POLICY? "
Authorized Agent
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@nestbuilder.co . We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
10. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Residents of certain U.S. states have the right to opt out of the sale or sharing of their personal information, as those terms are defined under applicable state privacy laws. You may exercise this right by clicking the "Do Not Sell or Share My Personal Information" link in the footer of our website or by contacting us at privacy@nestbuilder.co . We do not discriminate against individuals who exercise their privacy rights and we recognize and honor Global Privacy Control ("GPC") signals where required by law.
11. TELEPHONE AND MESSAGING COMMUNICATIONS
If you choose to use Nest Builder LLC, you will disclose information about yourself and your home project. Some of this information will be sent to third-party contractors and service providers who will need this information to respond to your request. By submitting a service request through our Services, you request information from Nest Builder LLC and applicable third-party contractors or service providers regarding your home project. By providing this information to us you are expressly requesting and consenting to being contacted by us and applicable third party contractors or service providers via phone, fax, email, mail, and text (SMS) messaging at any of your contact numbers or addresses, including through the use of any automated dialing technology or prerecorded messages, where permitted by applicable law, in order that we may provide the Services set forth on our site. Your consent to receive such communications is not a condition of any purchase. Message and data rates may apply. Message frequency may vary. You may opt out of SMS communications at any time by replying "STOP" to a text message or by contacting us as described below. Nest Builder LLC has the right to refuse any home project. We may decline to process requests that we reasonably believe are incomplete, inaccurate, or submitted in bad faith. To opt out of all future communication, please contact us at privacy@nestbuilder.co .
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
12. DO WE MAKE UPDATES TO THIS POLICY?
Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
13. ADDITIONAL INFORMATION
Our Services are intended for use by individuals located in the United States. We do not knowingly offer services to individuals outside of the United States.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at privacy@nestbuilder.co .
